Privacy Policy

Last Updated: February 2026

Introduction

SolidAlpineRoot ("we," "us," or "our") operates as an independent educational resource. This Privacy Policy explains how we handle information and your rights regarding that information. We are committed to transparency and compliance with GDPR and Austrian data protection regulations.

1. Information We Collect

We collect minimal information, limited to:

• Contact Form Data: When you submit our contact form, we collect your email address and message content only. We do not collect name, phone number, or topic fields.
• Cookies: Essential cookies only—necessary for basic site functionality. No tracking, analytics, or advertising cookies.
• Server Logs: Standard web server logs containing IP addresses, timestamps, and pages accessed for security and technical purposes only.

2. How We Use Your Information

Contact form data is used exclusively to:

• Respond to your informational inquiry
• Maintain records of communications
• Improve our educational content based on common questions

We do not use your information for marketing, selling, or any purpose beyond responding to your inquiry.

3. Data Storage and Security

All submitted information is stored securely with appropriate technical and organizational measures. Access is restricted to authorized personnel only. Data is retained only as long as necessary to respond to your inquiry and maintain compliance records.

4. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to legal retention requirements)
• Right to Restrict Processing: Limit how we use your data
• Right to Portability: Receive your data in portable format
• Right to Object: Object to specific processing activities

To exercise any of these rights, contact us at [email protected].

5. Third-Party Sharing

We do not share, sell, trade, or distribute your personal information to third parties. No data transfers occur outside the European Union. No cookies or tracking mechanisms transmit data to external services.

6. External Links

This site contains links to external websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

7. Cookies

We use essential cookies only—those necessary for basic site functionality. We do not use tracking, analytics, or advertising cookies. Upon your first visit, you receive a cookie consent notice allowing you to accept or reject cookies. Rejecting cookies does not affect essential site function.

8. Data Retention

Inquiry data is retained for 12 months to maintain service quality and comply with legal obligations. After this period, data is securely deleted unless legal requirements mandate retention.

9. Children's Privacy

This site is not intended for children under 16. We do not knowingly collect information from individuals under 16. If we become aware of such collection, we take immediate action to delete the information.

10. Policy Changes

We may update this Privacy Policy to reflect legal changes or operational improvements. We will notify users of material changes via notice on this page. Continued use of the site following changes constitutes acceptance of the updated policy.

11. Contact & Data Protection Authority

For questions about this Privacy Policy or to exercise your rights:

SolidAlpineRoot
Wurzelweg 11
6444 Langenfeld, Tirol
Austria
Email: [email protected]

If you believe your rights have been violated, you have the right to lodge a complaint with the Austrian data protection authority (Datenschutzbehörde) or your local data protection authority.